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Error Reference

Every error modelBridge.ai can show, organized by category. Click an error to jump to its section, or use Ctrl+F to search.


“Cannot connect to the modelBridge backend server.”

Category: critical

modelBridge.ai’s local helper server is not running or cannot be reached. This server handles all communication between the plugin and Premiere Pro.

Why this happens:

  • The backend Node.js process crashed or never started
  • A firewall or antivirus is blocking localhost port 3000
  • Another application is using port 3000 (see Port Conflict)

What to do:

  1. Close and reopen Premiere Pro
  2. If the issue persists, restart your computer
  3. Check that no firewall or antivirus is blocking port 3000

“Could not connect to fal.ai.”

Category: NETWORK_RETRY

modelBridge.ai could not reach fal.ai’s servers. The request failed before any generation could start.

Why this happens:

  • Your internet connection is down or unstable
  • A VPN or corporate network is blocking fal.ai
  • fal.ai is experiencing a temporary outage

What to do:

  1. Check your internet connection
  2. Try again in a moment
  3. If you are on a VPN or corporate network, check that fal.ai is not blocked

External resources: fal.ai Status


“The generation timed out.”

Category: NETWORK_RETRY

The AI model took too long to complete and fal.ai stopped waiting.

Why this happens:

  • Complex or lengthy prompts increase generation time
  • The model is cold-starting after a period of inactivity
  • fal.ai servers are under heavy load
  • Long video durations take more processing time

What to do:

  1. Try again — timeouts are often temporary
  2. Try a shorter duration or simpler prompt
  3. If the model is new, it may need time to warm up — try again in a minute

Were you charged? Usually no. If the model timed out before producing output, no charge applies.

External resources: fal.ai Status


“fal.ai experienced an internal error.”

Category: NETWORK_RETRY

fal.ai’s servers encountered an internal error. This is a server-side issue, not caused by your input.

Why this happens:

  • Temporary fal.ai infrastructure issue
  • The specific model is experiencing problems
  • Server overload during peak usage

What to do:

  1. Try again in a moment — server errors are usually temporary
  2. If the error persists, the model may be experiencing issues — try a different model
  3. Check fal.ai status

Were you charged? No.

External resources: fal.ai Status


“Too many requests — please wait a moment.”

Category: NETWORK_RETRY

fal.ai temporarily blocked your request because too many requests were sent in a short period.

Why this happens:

  • Clicking Generate multiple times in quick succession
  • Multiple concurrent generations exceeding your account’s limit

What to do:

  1. Wait 30–60 seconds and try again
  2. Avoid clicking Generate multiple times in quick succession

External resources: fal.ai Status


“The backend server could not start.”

Category: critical

Another application is already using port 3000, which modelBridge.ai needs for its local backend server.

Why this happens:

  • A dev server (React, Next.js, Express) is running on port 3000
  • A previous modelBridge.ai instance did not shut down cleanly
  • A Docker container has port 3000 mapped

What to do:

  1. Open Terminal and run lsof -i :3000 to find the conflicting process
  2. Stop the conflicting application or kill the process (kill -9 <PID>)
  3. Close and reopen the modelBridge.ai panel in Premiere Pro
Common conflictFix
Create React AppStop with Ctrl+C or use PORT=3001 npm start
Next.js devStop with Ctrl+C or use next dev -p 3001
Express serverStop the server or change its port
DockerCheck docker ps and stop or remap the container

“Your fal.ai API key is invalid or missing.”

Category: CREDITS_BILLING (persistent)

The API key is missing, expired, malformed, or was entered incorrectly.

Why this happens:

  • No key has been entered yet
  • The key was copied with extra whitespace or missing characters
  • The key was deleted or expired on fal.ai’s side

What to do:

  1. Open the Settings tab in modelBridge.ai
  2. Delete the current key and paste a fresh one from fal.ai API Keys
  3. Click Save and try generating again

External resources: fal.ai API Keys


“Your fal.ai balance is empty.”

Category: CREDITS_BILLING (persistent)

Your fal.ai account balance is zero or insufficient for this generation.

Why this happens:

  • Previous generations consumed your remaining balance
  • The cost of this generation exceeds your current balance
  • Your payment method failed or your account was suspended

What to do:

  1. Go to your fal.ai billing dashboard and add funds
  2. Check the cost estimate next to Generate — consider lowering resolution, duration, or disabling audio
  3. Return to modelBridge.ai and click Generate again

Were you charged? No. The balance check failed before generation started.

External resources: fal.ai Billing


“Your API key does not have the required permissions.”

Category: CREDITS_BILLING (persistent)

Your fal.ai API key is valid but lacks the permissions needed for this operation.

Why this happens:

  • The key was generated with limited permissions (e.g., read-only)
  • A team admin restricted certain operations on your team key

What to do:

  1. Generate a new API key with full permissions at fal.ai API Keys
  2. Replace the key in modelBridge.ai’s Settings tab
  3. If using a team key, ask your admin to grant the required scope

External resources: fal.ai API Keys


“You do not have access to this model.”

Category: critical

This model requires approval from the model author before it can be used.

Why this happens:

  • Some models on fal.ai require explicit approval before use
  • The model may be in a limited release or private beta

What to do:

  1. Visit the model page on fal.ai and request access
  2. Check your fal.ai Dashboard for pending access requests
  3. Try a different model that does not require approval

External resources: fal.ai Dashboard


“Your modelBridge subscription could not be verified.”

Category: CREDITS_BILLING

Your modelBridge subscription has expired, or the license server is unreachable.

Why this happens:

  • The subscription expired or payment failed
  • The license server is temporarily unreachable
  • Network issues are preventing the license check

What to do:

  1. Check your modelBridge subscription status
  2. Verify your payment method is current
  3. Check your internet connection
  4. Restart Premiere Pro to trigger a fresh license check

“No clip or media selected.”

Category: info

No clip or media item is currently selected in Premiere Pro.

Why this happens:

  • Nothing is highlighted in the timeline or project panel
  • Clicking elsewhere in Premiere Pro deselected the clip

What to do:

  1. Click on a clip in the timeline or project panel
  2. Make sure the clip is highlighted before clicking Generate

Were you charged? No.


“Could not extract the selected media from Premiere Pro.”

Category: warning

modelBridge.ai could not extract the selected clip from your timeline or project panel for upload.

Why this happens:

  • The selection was lost between clicking Generate and extraction
  • A sequence was selected instead of an individual clip
  • The clip’s source file is offline or locked

What to do:

  1. Make sure a clip is selected in the timeline or project panel
  2. Try selecting a different clip
  3. If using a sequence, try selecting the individual clip instead
  4. Right-click the clip and choose “Reveal in Finder” to verify the source file exists

Were you charged? No. Extraction happens locally before any API call.


“Could not upload your media to fal.ai.”

Category: warning

The selected media was extracted but could not be uploaded to fal.ai for processing.

Why this happens:

  • The file is too large for fal.ai’s upload limit
  • Your internet connection dropped during upload
  • fal.ai’s upload endpoint is temporarily unavailable

What to do:

  1. Try a smaller or shorter clip
  2. Check your internet connection
  3. Try again — upload failures are often temporary

Were you charged? No. The upload failed before generation could start.


“Your input was flagged by content moderation.”

Category: CONTENT_POLICY

The input was flagged by fal.ai’s content moderation system and the generation was blocked.

Why this happens:

  • Certain words or phrases trigger content filters, even in legitimate creative contexts
  • The source image contains content the model’s safety filter flags
  • Content moderation systems sometimes produce false positives

What to do:

  1. Review your prompt for terms that may trigger content filters
  2. Try rephrasing your prompt
  3. If using an image, try a different source image
  4. Try a different model — moderation thresholds vary

Were you charged? Typically no.


“Could not download the generated result.”

Category: warning

The AI model completed generation, but the result file could not be downloaded from fal.ai.

Why this happens:

  • The result URL expired (fal.ai URLs have a limited lifespan)
  • Your internet connection dropped during download
  • Temporary issue with fal.ai’s file storage

What to do:

  1. Try generating again — you won’t be charged if the result is still cached
  2. Check your internet connection
  3. If the issue persists, try a shorter duration or lower resolution

Were you charged? Possibly. The generation completed on fal.ai’s side. If the result is still cached, retrying won’t charge again.


“Premiere Pro took too long to import the file.”

Category: warning

The file was downloaded but Premiere Pro did not complete the import in time.

Why this happens:

  • Premiere Pro is busy with another operation (render, export, conforming)
  • The generated file is very large
  • Low system resources

What to do:

  1. Try importing the file manually from the downloads folder (File > Import)
  2. Check that Premiere Pro is not busy with another operation
  3. Restart Premiere Pro if the issue persists

Were you charged? Yes — the generation completed. The file is saved locally and can be imported manually.


“Premiere Pro could not import the generated file.”

Category: warning

The file was downloaded but Premiere Pro rejected it. The format may not be supported.

Why this happens:

  • The model output a format Premiere Pro cannot read (e.g., certain WebM codecs)
  • The download was interrupted, resulting in a corrupted file
  • A required codec is not installed

What to do:

  1. Try importing the file manually — open it in another app (VLC, QuickTime) to verify it’s not corrupted
  2. If the format is unsupported, convert to H.264 MP4 (HandBrake, FFmpeg)
  3. Try a different model that outputs a Premiere-compatible format

Were you charged? Yes — the generation completed.


“This model is no longer available on fal.ai.”

Category: warning

The model does not exist at the specified endpoint. It may have been removed, renamed, or replaced.

Why this happens:

  • The model was taken offline by its author
  • The endpoint URL changed (e.g., v2v3)
  • A newer version replaced the old endpoint

What to do:

  1. Search for the model by name — it may have a new endpoint
  2. Remove the model from your list and add the updated version
  3. Check the fal.ai model page for migration guidance

External resources: fal.ai Models


“Could not load this model’s configuration.”

Category: warning

modelBridge.ai could not load the model’s API schema from fal.ai. Without the schema, the UI and request cannot be built.

Why this happens:

  • The schema endpoint is temporarily unavailable
  • The model was recently added and its schema is not yet published
  • The model’s schema uses a format modelBridge.ai doesn’t support

What to do:

  1. Try again in a moment
  2. Remove and re-add the model to force a fresh schema fetch
  3. If the issue persists, the model may not be compatible with modelBridge.ai

Were you charged? No. Schema loading happens before any generation request.


“Something went wrong.”

Category: DEVELOPER_BUG

modelBridge.ai encountered an error it does not recognize. This may be a new fal.ai error type, an edge case, or a transient issue.

What to do:

  1. Try again — many unknown errors are transient
  2. Try a different model or different settings
  3. If the error keeps happening, report it:

Email: support@modelbridge.app

Tip: If you have Developer Mode enabled (window._mbDevMode = true in DevTools), click the ”?” button on the error banner to copy debug info to your clipboard. Include this in your report.